Anyone have problems with Arcam digital gear

I previously owned an Arcam Alpha 9 CD player. I sold it via AudiogoN when I decided to buy a CD player with a built in volume control.

A couple of months after I sold the unit (BTW, I bought it used via AudiogoN), the new owner posted a question on AudioAsylum concerning her "broken" Arcam Alpha 9. I contacted her to offer my assistance. I contacted Audiophile Systems Limited (ASL Group) in Indianapolis since they were the US distributor. They suggested that the new owner send the unit in for repair.

To make this short, ASL Group repaired the unit at no charge even though the warranty was expired and void because she was the third owned.

WOW, that was excellent service and the folks at ASL Group are GREAT. I have previously owned other Arcam products and would gladly recommend them to someone that enjoyed the sound of the Arcam product.

BTW, no relationship to Arcam or ASL Group. I'm just a satisfied customer.

Enjoy,

TIC

several years ago I auditioned an Alpha 9, but didn't much care for the sound. The EAD Ultradisc 2000 cleaned it's clock. Can't speak to any reliability issues, only that single brief experience.

Let me confirm the statement the the people at ASL Group are great. My one dealing w/them left a very positive impression and I would not hesitate to do business w/them again.

Wow -thanks to everyone who took the time to respond! I think i'll now seek out an Arcam CD23.

I have an Arcam cd72t for about a year. Never an issue. I'm planning to sell it though, switching over to tube gear.