In responce to Mbonn. The cost of shipping ,to replace parts and to handle all the logistics was completely on our dollar. IAG did stand behind it's warrenty but left the cost of these other items up to us. We shipped all speakers on palette truck freight to avoid complications so the cost of this alone was substaintial. Ship to the customer,from the customer,to the service center, replace to the customer. If it happens at a 5% rate this is the industry standard but at much higher numbers, and Quad is not the only product this can happen with, it becomes a nightmare. With the large base of friends and customers we have,23+ years and somewhere around 15,000 ,the numbers become staggering and must be closely managed.
Quad 988 / 989 reliability ??
It's well known that the old Quads (57 and 63) had some reliability problems, and that repairing them can be expensive. Is there enough data our there on the 988 / 989 to say anything about their robustness and reliability ? Have any of the 988 / 989 users who are reading this had any problems ?
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- 42 posts total
- 42 posts total