Buconero117--I've been to the second floor and, sadly, it is as bad as you say. But I have had much better experiences at the other NJ high end dealers. Some will let you take the gear home over the weekend for an audition in your system, which takes the guess work out of the equation. Having said that, several of my purchases over the past few years have been dealer direct (with a thirty day trial) and I have been happy with that approach since I get to buy new (with warranty), get to try first (because you really need to know how a piece of equipment sounds in YOUR room and system) and get to save money (because bypassing the dealers gets you more for your audio dollars).