Hi there,
Yes they are still in business. Did you send your email directly to Chris Johnson or to service department? I had the same issue about a year ago, I was sending to service and not directly to him. Chris did respond about 10 days later. He gets lots of mail and travels so at times it can take awhile for him to get back to you.
If it helps here is his direct email address:
cjohnson@partsconnexion.com
Good luck!
Yes they are still in business. Did you send your email directly to Chris Johnson or to service department? I had the same issue about a year ago, I was sending to service and not directly to him. Chris did respond about 10 days later. He gets lots of mail and travels so at times it can take awhile for him to get back to you.
If it helps here is his direct email address:
cjohnson@partsconnexion.com
Good luck!