Musical Fidelity Trivista 300


Dear Audiogoners,

I have purchased the above amp from Audio5.1 in Alberta, Canada, when the unit arrived, the volume knob and shaft was bent. We believe that the shipping company must have jotsled it quite a bit in order for the knob to come off. Anyhow, the only service center I can find is in North Carolina. And I live in New Jersey. Is there anybody out there that knows a shop in the New Jersey or New York area that can do the repair. I was told that a new volume control console have to be replaced. Thank you for your responses in advance.
proac1
Hi Proacl

I feel for you. There is nothing worse than waiting for a piece of equipment and than it arrives damaged. I actually had a Musical Fidelity Tri-Vista and I can remember that one set of audio inputs were broken. I looked into getting it fixed but as I recall, the only option was to mail it back to North Carolina. This stinks because you have to go through the hassel of the heavy S&H costs, and to make matters even worse, they wanted the seperate power unit too. The only other two options I can think off is talking to a MF dealer (I think there is one or two in New York) or maybe try Audioclassics. I know they repair McIntosh stuff, they might fix other gear? Sorry I wish I had better news.
I agree with Musicaudio above and in fact since it's the whole volume control console being replaced you might be in luck. If it's a self contained unit it can probably be shipped to either you or a MF dealer local to you who could do the repair. It would be a lot cheaper than shipping a big and heavy amp. Good luck!