Krell Service

still no word on my cd player, but they are at least nice whenever I ask. I just hope it doesn't end up being too expensive.

I finally heard back on my cd player and it shouldn't be too long until I get it back - it ended up being around $500 to repair, but now I'll basically have a new cd player since they're replacing a bunch of stuff. The staff at Krell was very courteous and helpful when I called them to pay and answered a lot questions I had on my other krell stuff too.

I got my cd player back within four days after approving their estimate. It works great and is good as new. Overall, while it took awhile for krell to give me an estimate, I am very satisfied with the quality of the service.

I have called Krell several time today but noone is picking up their phones.

VP Rhonda Cadwell did pick up the phone but when I said I was calling from Australia, she put down the phone. I redialed right after but the line was then diverted to voicemail.

I really needed to speak to someone as I need to get an estimate of repairs.

Not good.

Maybe have 4 day work week? Try Monday you may have better luck.