Service my Belles


I'm attempting to send my Belles pre in for service. However I'm not getting a response from Belles Audio. Is this normal? Anyone out there have a suggestion as to how to send my equipment to Belles for service? I notice there is a address provided on their web site but I would hate to just send it blindly without any contact from them.
kt_88
Calling Dave gets the fastest response. In my experience, he usually answered the phone himself. Email is hit or miss.

Perhaps he's on vacation?
I'd advise not sending it until you contact Dave. I had one of his amps remain in limbo for quite a while one summer. My amp arrived at his shop just as he left on vacation.
I called Dave Belles twice in the past 10 days and he answered the calls immediately and he is never in a hurry.
A pleasure talking to him !!!!!
I likewise suggest phone vs. email. Dave is an "old fashioned" kind of guy, and loves to chat. I'm sure he'll take care of you.