0 feedback sellers

Until this week, I was a 0-feedback seller, then sold 9 items in my first two days of selling, so I appreciate the confidence 8 different buyers put in me. I have already received one positive feedback. One of the buyers asked for full contact info so he could do due diligence, which I gladly provided.

My question relates to sellers providing feedback to buyers. At what time is it appropriate to give a buyer feedback? I was fortunate that all of my sales were paid almost instantaneously by PayPal, so I shipped same day. I'd like to give all buyers positive feedback for that, but not all items have been received yet, (because they are still in transit.) It could be that any of these buyers may find fault with something I sold and the relationship could turn sour.

Should I wait until an item is delivered and give the buyer a few days to raise issues before I leave feedback? What is the norm for this, please?

Thank you.

Ask for a phone number. Then when on the phone ask them if they have any feedback on Ebay or Amazon.

Whpoche, my preference is just as you suggested. Wait for a couple of days after delivery for the buyer to raise any issues. That way, I have the ability to address any issues with shipping, operation, etc. It is the seller's responsibility to have the item delivered as stated in the ad. You will likely find some buyers that will not let you know anything after receiving an item even if you directly ask them. I don't understand that behavior, but it is what it is. Those are the folks I won't submit feedback for.

Each person has to answer that for herself. IMHO the buyer has a responsibility just as the seller does. And that is to report any shipping damage, cosmetic damage or functional issues not described in the ad in a timely fashion and to aid in the claim with the shipper should that be required.

It is also the buyers responsibility to bring reasonable expectations to the transaction. So, to me, the transaction is not complete until the buyer acknowledges that the item is as described, or is reasonable in coming to a resolution with the seller in the event that it is not, and that may be as simple as packing it securely when returning it.

Then again, I often give a buyer feedback as soon as I receive payment.

Thanks for these helpful comments!