My disgust with Levinson attitudes under both Madrigal and HK has already been expressed. Yes, you're getting gouged for what you're getting. The repair parts and labor are nothing special, except for their pricing, where they become truly "exceptional".
$8000 DAC's orphaned, repairs refused, promised upgrades never delivered, etc. etc. After my first deal with them on a 35 DAC and then a 332 amp, I got rid of all 3 pieces of Levinson then in my system because of the hatred I have for them.
Even when they ran through Madrigal, their own service tech agreed with me that, next time I had some fun money, I should just buy a nice new shotgun instead of spending money on more Levinson (maybe he knew what was coming)
I have to say this to JMC, above: he's right in some ways, but you'd never catch Nelson Pass or Gordon Rankin pulling stunts like this.
$8000 DAC's orphaned, repairs refused, promised upgrades never delivered, etc. etc. After my first deal with them on a 35 DAC and then a 332 amp, I got rid of all 3 pieces of Levinson then in my system because of the hatred I have for them.
Even when they ran through Madrigal, their own service tech agreed with me that, next time I had some fun money, I should just buy a nice new shotgun instead of spending money on more Levinson (maybe he knew what was coming)
I have to say this to JMC, above: he's right in some ways, but you'd never catch Nelson Pass or Gordon Rankin pulling stunts like this.