Levinson 3XX Amplifier Repairs


Thought i would post this as it is hard to find any solid information online about the Mark Levinson 33x capacitor repair problem.

I purchased a 332 here on audiogon about 6 months ago. A few weeks ago it developed a loud hum in the right channel. i contacted Levinson (or what is left of them) and was informed that there are only 2 authorized repair shops in the US. Pyramid Audio in Texas and The Service Bench in Mass.

I called the service bench first and was informed that they charged a FLAT LABOR RATE OF $900 + parts! This was a crazy number so i called Pyramid Audio. They said it was a $100 diagonstic fee that would be applied to parts and labor. this seemed reasonable so i shipped the amp to them ($150 shipping).

About 1 week later i received a call from Pyramid Audio stating that my reapir was going to be $1600!!! They also gave me the option of abandoning the amp or having it shipped back!

I feel that i am getting gouged here but really have no choice so i went ahead and got the amp repaired. i'll keep everyone posted on how the repairs ended up.
gmoneyreece
I'm thinking of purchasing a Levinson 334 amp. Does anyone know if this amp has the same cap issues as the older 300 series amps? I did read a post on the internet that said Levinson had corrected the cap problem with the newer 334, 335 and 336 amps. I don't know whether to believe that.
When I spoke to the tech, he told me the problem affects ALL 3xx series, except the 33 and 33H. But it seems that we hear more about it happening to the 331, 332, and 333 amps. But I would avoid any 3xx series just to be on the safe side.

FrankC
Honestly,Iam impressed with the 333,the way they drive
the Andra 1 is effortless,Iam glad I did not buy one.
Gmoneyreece,

Sorry to use this thread as a method of contacting you, but they've removed the "contact member" feature. I see you've left AudiogoN feedback for member "Kermit" back in April. Can you please send me an email at sylkesw@gmail.com regarding your dealings with this member. I just need some reassurance as the transaction is not very conventional and I wanted to make sure I'm dealing with the same person as you left feedback for. I'd really appreciate this. Thanks! Scott