Shindo Monbrison balance issue?


hi

anyone experienced this with their Monbrison (or other Shindo preamps)?

When playing at low volume, the sound is biased towards one side but once the volume is turned up, the level seems to balance itself...... i discovered this when I was burning in my set at low volume and when vocals are played - the voice will "shift" from one side to center as the volume is increased!

I have swapped the interconnects (left -right) going into and then out of the Monbrison to check if source or power amp could be the problem but the results seem to confirm that it is the Monbrison.

Another issue that I encountered accidentally was when playing cd and switching the input selector to other inputs, I can hear the music albeit at very low levels throught the speakers!! is this normal?

aside from these two worrying discoveries, the Monbrison sounds great!

thanking you in advance for your feedback.

best regards
fudgeo
I'm missing something here, why don't you ask your dealer?
Also, to Lokie, why couldn't you get a preamp serviced or retubed if you bought it second hand, I'm assuming that's what you meant by non-dealer?
I agree with Chashas1: ask your dealer, and if necessary pursue it with the distributor. It sounds most likely to be a volume pot issue, i.e. channel tracking issue. There shouldn't be more than a few tenths of a dB difference throughout the volume range, hopefully less, but if you can readily hear the difference it may be an order of magnitude higher, which is unacceptable. If you can measure the output voltage on each channel at various volume levels it may help your case.
Hi
thank you for all your responses. I wanted to find out from fellow owners first if this was peculiar to the Monbrison and will no doubt be pursuing this with my dealer.

i suspect that this "imbalance" at low level does occur in some systems and for most people it is not an issue but as I've mentioned earlier, it bothers me at i do periodically leave my system on at that level for background music. btw, i'm using an Airtight ATM300B and have tried playing with the attenuators at various positions without avail.

thanks again for your comments.
"why couldn't you get a preamp serviced or retubed if you bought it second hand, I'm assuming that's what you meant by non-dealer?"

I understand that the various tubes and parts in Shindo gear are rare and vintage. I get the impression (conjecture with no facts) that Tone Imports doesn't want to work with end users and if you don't have a dealer to work through, what would you do?
True, NOS tubes are used in Shindo. Yet tubes and service are available. Contact Tone Imports, and you'll find your impression incorrect.