I have the Wyred 4 Sound STI-500 and I used to own their DAC-2, which I would still have if I didn't buy a Lyngdorf DPA-1. Both pieces took a fair amount of time to sound their best, but even out of the box they were not as bad as what you're describing.
So I'm thinking that either a setting is wrong, or they don't like the cables you are using, or that there could actually be something wrong with the piece.
So I'd check the settings, swap out cables (even power cord) and go from there. If after that you still can't get good sound I'd send it to W4S for a checkup. Good Luck.
So I'm thinking that either a setting is wrong, or they don't like the cables you are using, or that there could actually be something wrong with the piece.
So I'd check the settings, swap out cables (even power cord) and go from there. If after that you still can't get good sound I'd send it to W4S for a checkup. Good Luck.