If we take the emotion out of it, there are two types of buyers on the 'gon, those that are looking for a specific item and and will attempt to buy it when it becomes available, and those that would like to select an item from the currently available stock.
I don't have a political agenda or philisopical bent on this subject; my perspective is based solely on experience. That experience is twelve years here, and approximately an equal amount of time before that selling in AudioMart.
I like to enjoy what I buy, and I always want my trading partners to enjoy what they buy from me. Until now, although I do not publicize it in my ads, I will take back anything for any reason and pay shipping both ways. Hey, I'm nuts, but you do business your way, I'll do it mine. My feedback reflects this policy.
When I have had problems - problems that have cost me a bit of money over time - it has been with a subset of the later group. A small percentage of them do not understand how the product that they are purchasing impacts their system architecture and therefore the sound that they will get.
My experience leads me to making the jump that these buyers did not do sufficient research or were simply impetuous in their purchases.
I believe that not posting specs deters these buyers to some small extent, while not causing an undue hardship on others that are shopping from available items - again another jump and another assumption that has passed the litmus test of my practical experience.
I don't believe that I am snooty about sales, I will spend as much time as required by my potential trading partner on the phone, or via e-mail. And numerous times, after having spoken with someone considering buying something I am selling, I have recommended that they not buy the item. On two occasions I have chosen to refuse to sell the item to a prospective buyer. And fortunately, I don't need a quick sale.
So I can certainly be called direct, politically incorrect, abrasive and a dick. But snooty and imperious...I'm not so sure.
