2. amps-preamps
  3. 1362170921

Restocking Fees, 30-Day Free Trials

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You are really curious about that $25k amp. The online dealer will send it to you on a trial basis with a 15% 'restocking' fee if you decide not to keep it. $3750 gone...if you decide to send it back.

Do you think there should be a cap on restocking fees? Say for up to $25k in equipment, the maximum restocking fee is $1,000? Or, say a flat %5 fee across the board with the buyer paying shipping both ways?

It seems it would be more profitable just to send equipment out on a trial basis and hope it comes back.

What do you think is a fair way or fair fee to let audiophiles try out internet purchases?
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128x128mitch4t
jea48
2,944 posts
 
A 30 day return home trial offer......

How do you know the amp you are buying "as new" has not been sent out as new before, or a couple of times before you?

In the case of the dealer in question here I would hope any equipment returned would not be resold as new but would be sold as used and discounted the 15% + at least an additional 5% to 10%.

If the dealer is honest about the resale of a returned piece of equipment how does the manufactures warranty work?

Maybe the dealer resales the returned item as a in home demoed unit.....
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buconero117
2,311 posts
 
With shipping costs and the real danger of damage when shipped and returned, it is a fools errand.
br3098
660 posts
 
The OP's post is a perfect demonstration of how "audiophiles" are driving audio dealers out of business.
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