New LP Returns

I have recently begun buying a lot of new LP's, new pressings that is. In general they have been great, but in a couple of instances I have had problems that I never encountered "Back in the day". I got a version of Tres Hombres with a dimple in the vinyl. I took it back immeadiatly, and the guy was great, ordered me a now one, which sounds great by the way, but told me that they manufacturer does now warranty the records and he will have to eat it?

Is that right?

At another shop, which I frequent and really try to give them a lot of business, I got a 180 version of Zenyota Mondata recently, and it had a scratch in the groove from the first playing. No cleaning could get the scratch out, he of course took it back and gave me store credit, but did say it looked like a "needle burn" scratch (not from my needle!!) but he also said he would have to eat that cost.

I find that a bad business practice if the record companies are doing that. I am at a quandry as to what to do with my favorite record store because when I brought in the Police album for return I picked up a new 180g version of the Joshua Tree and it is the worst pressing of an album I have ever gotten. Marks all over it across the grooves. The 4th side has a loud rythemic rasp from the mark in it. No amount of cleaning has helped.

Should I bring this back? I feel weird doing that, but I don't think I should eat the album, I won't play that side again. They all look bad, that is the only side that plays poorly. What should I do? Can I go to the record company? I really like the relationship that I have struck up with this guy, he has ordered me some great stuff, and will call me if he gets something used in that he knows I will want. Great guy, I don't want to stick him with these records, so what's the solution??