Shardone, it's very easy to use. I have already had one SATA drive die on me, and I just popped in another. I had a RAID array that a buddy built for me, actually the head IT guy at my company, and he is the one that turned me on to the Drobo. He explained that the underlying software that runs it is what makes it so reliable. Even if the enclosure itself failed, the SATA drives would survive with all the data. I really like it. I bought the Droboshare and use it as my network hard drive as well. We have literally thousands of hours of video on it now, and music, music, music.