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Problems with Ayre's Company???

I was disturbed today to hear that some of Ayre's long time authorized dealers are stepping down from carrying the Ayre product line. Ayre is a company that prides itself on creating some of the highest quality gear that we all know and love. It is the type of company that stands by its dealers and customers and has always been a pioneer in the industry with new discoveries and research/development guided by a great creator in Charles Hanson. I learned that recently a new head sales manager has joined the team and is forcing the hand of several Ayre dealers to sell more products in a style that is not complimentary to such an honorable company. My local dealer was basically forced out of the product line for unimaginable reasons. I think it would be wise to contact your local dealers to see if they are experiencing similar problems. We can only hope that with time this "change" in sales management will be corrected. Until then we all need to be careful because marketing to sell more and more units without supporting peripheral dealers in a company rich in tradition such as Ayre begins a "slippery slope" down which reputation suffers significantly.
devaaudio
theo's avatar
theo
2,331 posts
 
Driver, my compliments to you for the way you responded to this post. Although I can understand Chetair's concern for his dealer. I have a good relationship with the dealer that I do the bulk of my business as well. But from what I have heard fromthat dealer, what I have read about Ayre, and the impression they made on me at an open house, I can only conclude that they are a "pillar of the audio community". I have been a McIntosh customer for years and have always been treated like their best customer, and I believ that Ayre is in that catagory. I am sure that Chetair's underlying motive was not to do harm to Ayre but could easily get out of control and do that. I live in Colorado and I have seen many so called "controlled burns" turn in to full fledged forest fires. I think as members of this audio community here at AudioGon your advise should strike each ear as sound advice for guidelines in posting herein. Again it is just my opinion.
devaaudio's avatar
devaaudio OP
39 posts
 
Thanks to all who have replied. I will use better care in the wording I use to post future questions. I did not mean to offend anyone. I understand your concerns from the casual reader who might not dive into the topic and only come away with the header. I admire the audiogon community and assumed that even the casual reader on this site would have more insight than to judge a company on a single line question? I guess there are people like that. At the same time I don't think these are the type of customers that are looking at Ayre equipment (obviously an opinion). Regardless, in summary, as Theo said, I was concerned about my dealer who I hold a great deal of respect for and I wanted to see if other people had heard anything from there dealers about problems with the "new sales manager". I truly believe that Ayre's products are top notch and agree that Ayre is a "pillar of the audio community". Thanks again for the responses!
tvad
9,467 posts
 
I was concerned about my dealer who I hold a great deal of respect for and I wanted to see if other people had heard anything from there dealers about problems with the "new sales manager".
It's human nature to resist change, which is probably what's happening between the unhappy dealers and the new sales manager. Change is good. Clearly Ayre wants change in their sales. That's why Ayre hired a new sales manager.
devaaudio's avatar
devaaudio OP
39 posts
 
Tvad,

I agree that change can be a good thing but not always. Time will tell...
jay_douglas_2879b79
239 posts
 
the most prominent reasons a manufacturer or distributer drops a retailer is 1.paying really slowly and 2. they are doing less business then a kid's paper route. no end company is dropping any on time/decent volume store at this stage of hi end's desent into the great nothing.
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