OK, what's the protocol?


So, you provide an honest quote for shipping on an item and the actual cost is less. Are you:

A) Obligated to provide an unsolicited refund regardless of the overage
B) Obligated to provide a refund only if solicited regardless of the overage
C) Obligated to provide an unsolicited refund only if over a certain amount.
D) Obligated to provide a refund only if solicited AND over a certain amount
E) Never obligated to provide a refund under any circumstances

And by obligated, I mean obligated by the rules of decorum established here or by the values of a gentlemen whichever are more conservative.
pawlowski6132
I personally will give my best estimate, and if it's less refund the difference, if it's more within reason, I pay it.
I would consider the actual cost of driving to send the package, and such.
If the charge for shipping was over more than a few dollars, I would offer the buyer a refund.
If it was less than a few dollars, I would count it as gas money.
In some cases folks charge a bundle for "time spent" and expect to make money on the whole thing...
Other kindlier folks just want the buyer to enjoy the product as much as they themselves did.
A Gentleman would ofer the refund of the extra cash for shipping. And a Gentleman or Lady would decline the offer.
Also if the shiping chare was too low, and you had to pay out of pocket.
A Gentleman would politly mention the extra cost, but tell the buyer not to worry. And a Gentleman or Lady buyer would insist on paying the extra charge, and the seller should gracefully accept.