restocking fees

A Restocking fee of 10 - 20% is reasonable for a retailer if you've bought a Brand New item, assuming that they in turn will resell it as a returned item. They obviously cannot or should not sell it as New again.
In the case of a local High End dealer, they should not charge anything other than shipping expenses if any are incurred.
We still need the Brick and Mortar Guys/Gals in this Hobby/Business...........at least IMHO. I know it's nice to find it Cheaper on the 'Net sometimes but I would not like to think of the Scenario without "Dealers".

I posted;
The two remaining dealers in my area will check out a piece of demo equipment for a home audition. Screw that waiting for something that is being shipped. I'll take the local dealer first over mail order.

Aren't you then limited only to the brands that your local dealer sells? Numerous manufacturers sell direct: Wright, Welborne, Tyler, Zu, Moscode.... So I hear that you would rather not wait for their products to ship, but I'm confused as to what that has to do with paying re-stocking fees to hear a product that you cannot get locally?
Boa2

No disagreement here. My comments were in response Restock's post. Unless I misunderstood him, he could care less if there were any Dealers. Just buy direct from the manufacture. Bad way to go imo.
As for mail order restocking fees I addressed that in my first post. I see nothing wrong with it.

Where is it illegal? There is no law requiring a retailer
to accept any product back after purchase. If I'm mistaken, please enlighten me.

-Wendell

Thanks for clarifying that, Jea48. Sorry for my confusion.

Businesses are free to set their terms and their prices(within the law), then live with how the market responds. I certainly see the reason for restocking fees, and agree with the practice. If you are not seriously interested in purchasing, you should not order. Dealers cannot fund tire-kickers without losing profit, or raising the prices for the other folks who actually purchase, and I can't agree with the concept that since we pay too much in taxes we should not be obligated to reimburse dealers for their expenses. However, on-line dealers might consider alternate methods of showing their products such as auditions at various audio clubs around the country, and perhaps a traveling demonstration tour similar to what bicycle and snow ski manufacturers do. One thing will never change, we vote with our wallets, then the market sorts itself out.