life without audio dealers


currently there is a thread eliciting comments regarding the purpose of audio dealers. i would like to go a step further and consider the question:

what would it be like without audio dealers ?

in order to answer this question one should analyze the activities of audio dealers, such as:

providing an opportunity to audition stereo systems.

possibly lending components.

providing advice as to component selection, providing repair service for components under warranty and providing information as to how to deal with component "malfunction" which do not require a technician.

the obvious, namely, ordering and selling components, both new and used

i maintain that auditioning components at a dealer's store is usually not helpful. if you cannot listen in your own stereo system, the demo may be useless.

some dealers may lend components over the weeekend , or for longer periods of time. this is a very useful service.

advice may not be useful, as there is no guarantee that a recomendation if purchased will satisfy your needs. providing advice when a component acts up may be helpful at times. providing service during a warranty period is of value.

lastly selling a component may be necessary if one wants to buy new and is willing to pay the price.

as a consumer, i prefer buying direct from the manufacturer. in that context many of the dealer functions are now provided by the manufacturer.

it would seem that a dealer is not indispensable and while there might be some inconvenience in absence of dealers, i don't think i would suffer too much if there weren't any dealers.
mrtennis
To completely dismiss a demo at a dealer is an extremely narrow minded approach. While room interactions cannot be accounted for in such a demo, it's assumed that if you're buying a serious piece of kit you are also serious about the acoustics of your room and have it properly treated. As to the actual sound of the system, as long as a person is familiar with the components in front of the speakers, side-by-side comparisons at a dealer are an invaluable part of the purchasing experience. Frankly, I don't expect dealers to haul 150+ lb speakers to people's houses for auditions. Also, it's a catch 22 in most cases on the smaller stuff. It annoys me no end when a dealer doesn't have a speaker on demo because someone has it at their house to demo; they simply can't win. But it's also important to pay attention to what a dealer is pushing as often they will assume that you are clueless and set up the front end to accentuate the strengths of the line they are trying to push.

I can tell you with 100% certainty that if it wasn't for a dealer audition, I wouldn't have the speakers I have now; I would have stuck with B&W as that's what I know and missed out.
for a brick and mortar store to keep up with the fickled nature of the lunatic fringe, the store would have to change brands faster than changing clothes. we would all like to believe the latest piece of gear is the greatest, but the 'belief' is generally just a 'compulsion' to spend money and try something different. like it or note, most music lovers do not need the trappings of hi end audio. In fact, more and more are jumping off the merry go round, than jumping on....stores or no stores
T-bone & Bar81,

The reason behind my statement is that most often, to the point of being a near universal, complaint of folks who buy speakers (only) on the basis of a dealers demo and then take them home to discover that their room is too small, too large, has the wrong dimensions, that their rooms configuration doesn't allow for optimum set up, that thier electronics either don't have synergy or that the amp/speakers don't match., etc, and they then post here wanting to know what electronis they should get, how to set up their stuff to make it work, and how to treat their rooms, what kind of wires, cords, and IC's, they can buy to justify their decision they made in their speaker purchase.

If a person is well versed in audiophelia and knows all of the possibilities then perhaps he would have an excellent chance of succeeding with a purchase based on a showroom listening session. I just did that! Successfully!. But I knew what I was listening for and I knew the demo components strengths and failures sufficiently to make good judgments. I also knew how the speakers would set up in my room.

But FWIW, in the mid 80's I bought a pair of Thiels based on a showroom demo and its reputation. It had thunderous and tight bass, great imaging, etc, etc, etc and I had no meaningful point of comparison in the show room where the set up and electronics had been optomized to match with the music being demo'ed.

I got them home - all pumped up! In my room I found that my room did not support the bass very well, and it was bright beyond bearing. We didn't have the internet then, only the rags (Cordesman loved my speakers) and dealers and I had trusted them.

Since I couldn't take them back I tried to make them work. Mod'd the cross over (as per Thiels rec's) went thru some amps til I 'found' the amp Thiel used in the speakers design process, got a new pre-amp (tubes) and over hauled my sources. Two years later when I had these speakers up to par, so to speak, I was so worn out by it all that I was happy to sell them to another eager novice who bought based on the same reviews and general reputation.

I think at that time my experience level was not all that different from the folks who post threads here asking for help and opinions about potential selections.

So I don't really care what all of the experienced audiophiles (you guys) can do, I'm far more interested in what will work out better for the beginning audiophiles and what will help them avoid some of the traps.

FWIW. BTW, how is that for an extremely narrow point of view?
With the rise of the 'Net (and especially the 'Gon) and the demise of the brick and morter, audio dealers just don't play in my pursuit of audio. Maybe if I was in NYC I'd stop by and say hi to Andy, but the limited, limited range of equipment available at a local dealer, plus the takeover by video, makes the dealer less and less relevant. And that's not even getting into price markups and attitudes when you walk in. New speakers locally--sure if I can find them. The rest, hello, you've got mail.
Unfortunately a lot of this discussion seems to be turning into a black and white situation. It is almost as if some are saying that if the dealer won't deliver endless pairs of expensive speakers to their homes for lengthy trials, then a B&M dealer is of no value whatsoever.

That is a "reductio ad absurdum" argument.

Yes, it is great when you can hear equipment in your own home before buying. I've had that pleasure and it is the "10" on a scale of 1 to 10 for a buyer.

However, if I get my choice of just reading or talking about a product before I buy it or actually listening to it, I'll take the listening choice, thank you. Listening in a dealer's room is very valuable to me, even if imperfect.

Even then, one has ample opportunity to tell the dealer about your room size, layout and other equipment, along with what type of music you favor and "how" you listen. Most dealers will be glad just to take your money if you want something, but I've also found them willing to discuss concerns you may have.

(On a side note, one thing that many dealers find aggravating about certain audiophiles is their strong desire to already know everything. This often prevents them from even asking for suggestions and help, or keeps them from accepting or even considering valuable advice.)

I'm not an audio dealer (though I did manage a stereo store some 30 years ago.) The types of buyers and the egos people have really haven't changed that much in that time frame. We're still human - the world would be a great place if everyone would just do things our way.

Things are messier these days with more products on the market and more distribution options. The Walmarts of the world and internet sales have affected all businesses; the audio world is hardly alone in this regard. That has made some things better and other things worse, but here we nonetheless.