life without audio dealers


currently there is a thread eliciting comments regarding the purpose of audio dealers. i would like to go a step further and consider the question:

what would it be like without audio dealers ?

in order to answer this question one should analyze the activities of audio dealers, such as:

providing an opportunity to audition stereo systems.

possibly lending components.

providing advice as to component selection, providing repair service for components under warranty and providing information as to how to deal with component "malfunction" which do not require a technician.

the obvious, namely, ordering and selling components, both new and used

i maintain that auditioning components at a dealer's store is usually not helpful. if you cannot listen in your own stereo system, the demo may be useless.

some dealers may lend components over the weeekend , or for longer periods of time. this is a very useful service.

advice may not be useful, as there is no guarantee that a recomendation if purchased will satisfy your needs. providing advice when a component acts up may be helpful at times. providing service during a warranty period is of value.

lastly selling a component may be necessary if one wants to buy new and is willing to pay the price.

as a consumer, i prefer buying direct from the manufacturer. in that context many of the dealer functions are now provided by the manufacturer.

it would seem that a dealer is not indispensable and while there might be some inconvenience in absence of dealers, i don't think i would suffer too much if there weren't any dealers.
mrtennis
Bearotti,

Nice to see you acknowledge the positive role at least one dealer played in your journey. Was this the same one you borrowed equipment from for an in-home audition, and then you turned around and bought the product for less money online?

If you have no need for dealers, fine. But don't steal our time and borrow the equipment we have invested in to help you decide which online discounter gets your business.

Duke
dealer/manufacturer
Duke,

No, actually the dealer that I borrowed equipment from was not the one who really set me on my journey. The company that I borrowed equipment from was one in which I had pretty much maxed out what they had to offer when I purchased there (and I wanted to try something in addition to what I had purchased). As for the dealer that set me on my way, they used to be nice, but their new staff has turned me off to them. I am sure Duke that you are different than most of the dealers out there. I just visited your website and saw that you offer hotel accommodations and airfare if someone makes a purchase from your store. Just because of that if I am ever interested in a pair of Sound Labs you would probably be the first person I would contact. You perfectly fall into my idea that people should fly to where the products are in which they are interested...especially when preparing to make a large purchase like a pair of Sound Lab speakers. Great policy and I think many others would be wise to take a page from you book.

Best to you Duke and happy New Year!
Ben
Gosh Ben - here I try my best to start the new year off by being a jerk and picking a fight with you, and I can't even get you to take offense - instead, you reply with friendliness and wish me a happy new year. Dangit, I guess we'll have to get along after all!

Well done my friend, and a Happy New Year to you and yours.

Duke
Somebody comes along and outdoes Duke! Consider, Duke, that many feel you are incapable of being a jerk! Now if you want some instruction..............:-)
You know guys, as I read some of the threads on this site I notice that for some reason there are people out there that refuse to see the arguments from both sides and I think that it is these conflicts that keep things in this business from progressing. People here hide behind their screen names and sense of experience to dictate what they think should happen in this market. There is way to much tension between those who are intimately involved in this business and those who purchase equipment or would wish (like myself) to be more involved.

You have to think at this point that most every serious audiophile in the United States has heard about this site and visited it at least once. Maybe they purchased something, perhaps they wrote in a thread...but this is a great place for ideas to be expressed by those who are interested in seeing the business continue for generations like mine.

I look out of my window and see a lot of pretty bad things happening out there that make me think there are some even worse times on the near horizon. I fell that this could destroy a lot of the things that we hold dear. If we don't be careful we could see this whole business slip away, and then when I am really ready to drop some money on some items there will be no one around to provide anything for me. :-) But seriously, there is another thread right now "why is the industry so lame" in which there are some great points made about what may be some of the problems in this industry right now. But then again arguing about it will not make things any better.

When I was in school, I was a Resident Assistant and one of the things we did was try and solve problems. Perhaps the industry has lost site of the ability to provide for people this problem solving ability. Maybe what we should do is have some concentration groups that could develop some new products that would have much more marketability and appeal to the new generation of people...then we could use these new products to draw people into the hifi shops, where we could show them what is really possible in the realm of audio.

One of the things that upset me about my local dealer was that he was not willing to discuss the possibilities that exist in the realm of computer audio, while he had the Slim Devices products on display in his shop. Tell me, why would you display items like this if you felt they were inferior to other items in your shop. If anything he should use items like this to draw new young people who are interested in audio into his shop and try and sell them something in addition to the new item in which they are interested...Just my thoughts though.

Ben