Robert at Star Sound, who make Audio Points, is really cool and helped me out a lot in replacing my speaker spikes. He knows a whole bunch of crap and worked with me in getting what I wanted. I definately plan to call him again for my componenets. The guy who owns? designs for Merlin is also cool to talk to. Both these guys are really confident about their products, which i think is great. My experiences with these two and some others have led me to routinely call the company instead of or before going to a dealer.
