Help with a BAT pre - amp


I just took delivery of a VK 50SE and found once installed I am getting a loud pop sound once in mute or zero volume is engaged.

A respond from a BAT user would be appreicated.

Enjoy music!
audiogalore

Showing 4 responses by audiogalore

Thank you John, I took delivery of unit from a fellow Audigon member and I did e-mail him on problem. Which in return he told me in his reply that he has never had a problem with unit and if I was for any reason not happy what so ever return it.

Now if indeed it is going to cost me 700.00 on top of what I paid then I guess no question and by principles leaves no choice.

I am going to give it one last chance and make contact with Victor on matter. Victor has been very helpful in the past and I find him open to resolve issues with his products.

Victor if you have read this inquiry please respond.

John again thank you for your reply and if I may ask others for some feedback it would be highly appreciated.

Enjoy music!

Harold
I am going to check with Victor as suggested.

Thank you for your support on this issue.
Thank you gentlemen I took the opportunity to rely on my sources. Victor for one told me this morning that it is the output capacitor that leaks and goes dry (six-pak) and the fee to fix was 900.00.

I appreciate what Foster 9 mentions and he is correct due to the fact right out of the shipping box there is a problem raises a red flag!

Seller has arranged for me to ship unit back.

Thank you again to all my Audiogon fellow members for your feedback on issue.

Enjoy music!

Absolutely, in the process of elimination that was the first place I look was (ground loop issues).

I even eliminated all inputs and Isolated the pre-amp from all sources and still had the loud pop. As a Electrical Engineer I suspected a "tank circuit" problem had developed, this is when the capicator needs to bleed the charge and the inductance of the coil can not discharge and that when the loud pop is experience such as in my case.

When Victor confirmed that the output cap was the issue, I knew that the only solution was to send the unit back to the seller.

As Foster 9 made mentioned BAT seem to always advertise on Audiogon.

Maybe I will be better off with the 51SE anyways.

I've been told it is much more improved with a liquid sound and greater detail/dynamics presentation.

Enjoy music!