Help with a BAT pre - amp

Did try to reseat the tubes or at least rock back and forth? Maybe one came lose in shipping.

FWIW, Victor's Audiogon moniker is "Chipmunk".

Thank you gentlemen I took the opportunity to rely on my sources. Victor for one told me this morning that it is the output capacitor that leaks and goes dry (six-pak) and the fee to fix was 900.00.

I appreciate what Foster 9 mentions and he is correct due to the fact right out of the shipping box there is a problem raises a red flag!

Seller has arranged for me to ship unit back.

Thank you again to all my Audiogon fellow members for your feedback on issue.

Enjoy music!

Sounds like you've achieved a satisfactory solution :-)

Best,
Sam

This sounds like the same problem I had with my VK32-SE fresh from BAT after the upgrade. I corresponded with Victor, and he suspected a grounding problem. I was dubious, but after thoroughly checking my grounds, I was able to finally eliminated the problem. Good luck in any event.