More information please. Was it sent to the importer Axiss, or the retailer that sold it to you, or the manufacturer in Japan?
phono Cartridge warranties
I purchased a Shelter 501 mkII about a year ago. One channel stopped playing and then both failed. It was sent back and I was told that it must have been dropped even though the cantilever was not broken. For some reason they voided the warranty. Do I have other recourse.
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