Wonderful visit and 5-star customer service at Audio Doctor in Jersey City, NJ!


For those interested in auditioning the new Paradigm Persona series, as well as other high-end brands, with the benefit of highly personalized attention and 5-star customer service, I would like to recommend a visit to Audio Doctor in Jersey City, New Jersey- they have some of the largest showroom space in the NY/NJ area, and such great customer service, period!

Audio Doctor is currently the only dealer in the NY/NJ area allowed to demo in-store/sell the Paradigm Persona speaker series, so I trekked there yesterday to audition the Paradigm Persona 3F and flagship 9H stereo speakers, which both proved stupefying and extremely impressive for their price points in as far as clarity, detail, and sound stage are concerned.

The owner, Dave, is such a wonderful guy. He gave me a personalized tour of his well-built home theater room (100+ inch projector set up with KEF speaker system, excellent room treatments, very comfortable seating, etc.), and also a tour of other five-figure speaker brands on display.

Crucially, for the Paradigm demos, Dave allowed me to bring my own interconnects and speaker cables, and also to use identical separates to what I have at my place so I could ascertain for sure what the Paradigms would sound like in my home setting. I was also pleased to see many low-budget speaker/separates set ups for those on a tight budget- all on display.

Last but not least, Dave and his wife prepared a wonderful dinner for me while I was speaker-auditioning- the tastiest Mexican Tacos I have ever had! I spent a total of 4 hours at the store, and Dave even gave me a lift back to the PATH train station (I live in NYC)... so without a doubt, I would rate the customer service at this place as the best I have ever seen in my years of visiting audio stores on both coasts.

So for the NY/NJ area audiophile crowd, Audio Doctor merits an in-person visit and comes HIGHLY RECOMMENDED!!!
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Showing 2 responses by kalali

It boggles my mind that some so called members attack instead of encourage folks who share their experience with the few still remaining brick and mortar places to actually touch and feel the audio gear before putting down our money.  What do you have to gain by insulting someone who does share their experience? If you don't believe it, just shut up and ignore the post. There're plenty of other subjects to read....
I must confess that its a big turn off to me when one b&m store puts down another one regardless of the reason. If I owned one of these stores, which I wish if I could, I would go out of my way to even promote other stores, particularly if they carried the brands that I don't. It's the key to the survival of an ever shrinking group. Just saying.