Krell Reliability?


I have heard a lot about many problems encountered with any Krell equipment.
Even their kps 25sc pre/CD Player and cx series arrived already badly built from its box.

Any comments?
128x128tomer_tsin
I have to second Jond's post above.

I have not heard of any problems with Krell equipment.

As Jond states, there are lots of folks that don't like
Krell; but when one has been receiving high acclaim and
the products are rather expensive - then that kind of goes
with the territory.

Dr. Gregory Greenman
Physicist
Hi Jond,

Yesterday I got my second Fpb 400cx (the first was broken), it arrived badly built from its box. My KPS 25sc stop to work 3 days ago (second time!!!).
What's the purpose of your answer? It feels like you work at Krell, am I right?

You can see my email and my threads here and in AA.

Tomer
No issues from the KRC-3 or KSA-100S that I owned before (preamp and power amp). Krell technical support was also good at getting back to customers promptly and answering technical questions competently. I shall gladly buy Krell equipment again.
Four Krell products over several years and absoultely no issues here. I actually think their build quality is well above the norm. Their customer service has also been excellent, both timely and knowledgeable. While some may not care for the Krell sound, I haven't read many complaints over quality.
I have had four Krell pieces in the last three or four years and have never had a single problem with any of them. I have not experienced so much as a blown fuse. I'm surprised by your experience.