Warranties - Best & Worst - New & Used

Scott Nixon of Scott-nixon.com who sells the latest generation of his DAC designs either with or without tube output at a laughably cheap price. His customer service when analyzing, repairing, and cosmetically enhancing his older generation Anodyne ATAS DAC totally amazed me, and at a price more charitable than commercial. When a manufacturer will look at their old equipment over ten years later, and take care of it completely for less than the cost of just the estimate fee locally then I am impressed. His newer designs are so elegantly simple in design it will take 20 years to need work in or out of warranty, and by then we'll all be listening to some technology not yet dreamed of.

There are dummies out there who buy stuff from other countries, then whine and cry that the US distributor or retailers won't assist with Warranty claims!! (DUH!! Like, everyone knows this applies to just about ANYTHING you buy across the borders!!)
Then they have the nerve to complain about the manufacturer not supporting the product, and whine about it on A'Gon or the Asylum....
Sure, avoid the local dealer and the US economy because you're a cheap bast*rd, then complain about customer service when you're not really a US customer!??!!?!?
Anyone else heard of stories like these?

Golden ears, you are golden more than that.Splendid.

B&W has bent over backwards to answer all my questions and provide product support. Excellent!
I recently bought a Denon product and had a question / problem. The answering machine at Denon said to leave your phone numebr and your call would be returned. So Denon does not take calls. And they never returned my call. So I returned it. Good riddance Denon!
Whine, wahhhh, complain, snivel, arggggghhhhh, moan, sigh,

As a short comment on Golden_ears comment, (some story there?? ill feelings?), is that I think its easier buying used than new, for that reason. Specifically, and esp in photography, there is alot of grey market stuff sold that isnt always up front about country of origin. Now WHY a phillipines distributed camera lens is not warranty-able in the US I'm not quite sure, except I think its just a corporate turf war about who pays for what.
Here on Audiogon, I have fewer expectations.
But I would think manufacturers though would get the 'good service+good warranty=good used prices=more tolerated higher retail' equation

But as I said in my originating post.. lets stick to specific equipment & facts and not digress too far with our rants