In the past month I have contacted five manufacturers/ dealers either about upgrades of equipment, I own or regarding new purchases. The potential purchase in some cases was thousands of dollars. Incredibly, only one of the four, Pass Labs responded to me. Times Must Be Good.
Every time I've called the Pass Labs folks on the phone, not only do they answer on first or second ring but also are extremely polite and accomodating of my concerns. I am currently a very satisfied owner of three big ticket items from Pass.
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