Streaming Audio is Trying My Newbie Patience. Help

Thanks so much, you guys for the very helpful info. I now have a much better understanding of the differences between the Amarra products. I also understand streaming music as well.

I am still awaiting an answer from Amarra on how to get sQ to open on either of my Macs.

My DAC is an azur Cambridge Audio DacMagic, which I've selected in "sound" preferences. If I change the setting to "sonic stream" I get no sound at all.

Ps: I found more info that might help you. When I first installed Amarra sQ 3.0, it did not work. I was told by Sonic Studio that I had to FIRST uninstall the previous version (I never knew this). Their instructions were:

Permanently Uninstalling Amarra:

1) Navigate to your Applications->Amarra 3.0->Extras->Installers folder in Finder
2) Double click on the Uninstall Amarra.app.

This removes the Amarra application, Preferences and FLAC components. You can quit Terminal
after running.

When the uninstall is finished, do the following:

Download the current Amarra 3.0 Installer Here:

[Check their web site, or the email link you received}

- Choose Easy Setup when prompted

- Select ‘Yes’ when asked to launch Amarra

- Click Activate to access the activation window

- Enter your code (xxxxxxxxxxxxxxx), email address (yyyyyyyyyy), and current pw (zzzzzzzzzz0) in the spaces provided

- Click Activate again and when asked for a new pw, create your own new, unused password up to 16 characters long and enter in the space provided

- Click ‘OK’ and you should be all set.

I also found the Amarra sQ Activation Guide below that might help you. See:

http://downloads.sonicstudio.com/Amarra/30/Amarra_30_Activation_Guide.pdf

My Amarra sQ setup is:

Output Device is your DAC (azur Cambridge Audio DacMagic). My screen shows Ayre QB-9 DAC)
Channels are left and right
Sample rate is 44,100

Input Device is Sonic Stream.
Channels are left and right.
Sample rate is 44,100.

When Amarra sQ is being used, Pandora signal (for example) is being processed through Amarra sQ and then out the back door to your DAC.

I hope this helps. If not, please call Sonic Studio again for help. Please keep us posted.

Is the problem that Amarra sQ will NOT open on your MAC Computer or is the problem Amarra sQ opens but does not play music thru Amarra sQ?

Hi HGeifman:
You asked:
"Is the problem that Amarra sQ will NOT open on your MAC Computer or is the problem Amarra sQ opens but does not play music thru Amarra sQ?"

I simply cannot even open Amarra sQ, no matter what sequence I use, iTunes first or second. I've tried uninstalling everything Amarra sQ file on my computer and then reinstalling. No success. On my MacPro, when I try to open sQ, I get a form which asks me to verify all my info. When I do that, and click "send" nothing happens except I get a message that I'm using unauthorized soft ware. HUH?

Except I'm NOT using Amarra sQ because I can't even open it! When I try to open sQ on my laptop, the window flickers for a split second, but never opens so I don't see any forms to fill out.

At this point, I want my money back. Amarra customer service,, in my experience so far, has been mediocre at best. The security measures they've taken on their download products is understandable, but also baffling for someone like myself who is not computer/code wise.

I asked my contact at Sonic Studio (amarra) to review and advise. I sent him a copy of this Audiogon link.

HG:
Thanks for forwarding this thread to your Amarra person.

Just to be clear, I really would like to have Amarra sQ but only if I can get it to work without a lot of hassle. I did request a refund and am awaiting action on that.
My sense, as a computer music novice/newbie, is that Amarra's security system is quite vigorous, and not entirely "bug free", which translates into user-unfriendliness. I may or may not be correct about this, but all I know is that trying to get sQ to simply open and work on either of my computers has been impossible for me, even after purchasing the program.