Why do McIntosh come with cheap plastic remotes?

My remotes for my CD player and streamer are plastic, and my Kavent/Vincent preamp remote is solid aluminum that I'm certain could withstand a steam roller…all work fine and their differences are such that I can recognize them by touch when groping in the dark. Wasn't "groping in the dark" a Springsteen song?

I still like the Sonic Frontiers 'puck'

The worst remote in from older Musical Fidelity.  It was very cheap and they used a RF format that does not allow a user to replace it with a universal remote.  I really liked the 308cr pre-amp and would still be using it if the remote was still alive.  That remote was so bad, I took out to the garage and beat it to bits with a hammer.  Outstanding Therapy! 

to joecasey: your comment ''maybe in there market research MAJORITY of customers don't care "

The majority of customers buy at big-box stores. That's what the market resarch says. I don't agree that high-end audio folks don't care about quality running through with every part of a product including the proverbial remote. You will have your McIntosh fan that will buy mac because it may be their ''dream'' amp. But nevertheless, buying a 5-8K integrated that comes with a (their cost) $7.95 remote is an insult to the customer. And why do they get away with it? Because the brand is strong and still in demand, and frankly because they don't HAVE to supply anything other than a cheap remote. The product will sell whatever is supplied with it, because they can get away with it.

What I hate about most fancy remotes are 2 things:
A.To heavy.
B. You need some special screwdriver to remove the batteries.