Is My Onkyo Receiver's Tuner Dead or Just Playing Posum?


Tried using the AM/FM tuner in my Onkyo TX-SR876 home theater receiver but getting no sound. I called Onkyo tech support but the best they could tell me is: "Try a different antenna". This tuner has worked in the past (Las Vegas) but I had a clean line-of-sight to Black Mountain broadcasting antennas. I know this is a shot in the dark but maybe an Onkyo wizard will read and suggest a fix? Can't believe the tuner would just konk out...
128x128dweller

It ain’t muted, is it? The outboard amp is on, right?

Its an analog source so every zone should receive anything the tuner captures.

Is it set ONLY to HD?

Ant connections tight?

On both ends? Ant & receiver? Winds and critters can unhook it from the ANT.

Only other thing I can think of is what band are you on?

My TX SR 805 has either 3 or 4 bands. 10 presets to each band. I forget as it only takes a minute of FM for me to remember why I quit listening to it.

Pressing the AM/FM or Tunner key…repeatedly , can’t recall which, but one for sure, until you reach the band where your presets are. Otherwise it will appear to be muted. Pulling in no channels. Or it can be done from the drop down panel on the front of the unit.

Sometimes I lay the remote down and a key gets pressed accidentally or something. Who knows.

Durect access us bt pushing the #8 or the key to the right of the zero, (_it says which on the remote itself) and then inputting the exact ch number. 99.5 = 9-9-5.

Anywho.. hope you try that and it helps. Or it magically returns to operating just fine.

Best…

I did a "factory reset" few days ago just to be sure some obscure option wasn't accidentally engaged. Checked most of your suggestions (blindjim) and the dang thing just doesn't work. I have the receiver set up next to my (brick) fireplace. Not sure which direction signal is from. Why does my $40 portable radio work and the Onkyo does not (if weak signals)? I'll just use internet radio...
OK.  Without knowing what type of antenna that you have, get a cheap pair of rabbit ears antenna and connect it to the receiver.  You may need to get a connector ... UHF VHF FM 75-300 Ohm TV Antenna Adapter Matching Transformer (cost about $2).   If you $40 portable radio works, so should your receiver.  Try moving your receiver to a different room.  

Rich 
Yes, tried rabbit ears (screw in coax connection) then tried the "piece of wire" antenna that came with the Onkyo -no dice. Using the "loop" AM antenna supplied by Onkyo -nd. Thanks for the suggestions...
wow. sorry to hear its still no go.

one last thing....

I’m assuming as is everyone else, this thing works with another source, right?

As you said you did a Factory reset holding in the power button and one other one I don’t recall now.

I recall when I first got mine, i only hooked up the FM to an outside ANT. just to check it out quickly. the volume was really, reallly low. i mean extraordinarily low. I now remember having to really crank the knob to get volume. At least a couple full turns!

Put some Rabbit ears on it, and I’d tuen in a station I know is running, ensure its locked on it indicating things should work and slowly start cranking up the volume.

I’d not go past 3 complete turns as you should get something between #2 and #3.

If you do, great! Then get into the settings and adjust the initial ‘on’ volume in the volume settings for the tuner. You can adjust the sources individually so they will all come on at the same level.

If all else fails… well the net is IMHO better than On Air anyhow. Except for local info & updates..

Very good luck.