What's up with Soundstage Direct?

I had an order in dating back to early June. It has never taken this long to get LP's from them. I first tried emailing them, after waiting a few days and not getting a reply, I tried calling them. I just keep getting a recorded message telling me to call back during normal business hours (WHAT?!?!). Anyway, had to file with PayPal from 2 of the open orders I have with them. I have read that the original owner is no longer in control of the business, that someone else has purchased the company, and that the company is bankrupt! I don't know which is accurate, but regardless one thing is for sure is that they're being unresponsive and my orders were never received. So I recommend if you have any orders with them, you file with your Credit Card Companies and or PayPal while there's a slim chance of getting your money back!! So irresponsible and disappointing.

I just got an email response from one of their customer service reps who I reached out to directly after weeks of trying other methods.

Here's what she sent me, but I'm not sure how much faith I have:

Very sorry for delay, we have a new company coming in and they will be filling all vinyl orders

The transition has taken longer then everyone expected..There is a very happy ending

Hope what @crasher was told is true. That would be good for those with outstanding orders and maybe for the rest of us if a new company puts its best foot forward and becomes a reliable vinyl source.

I have contacted them for weeks now all i get is back up answer and auto reply emails I have preordered 8 albums release date July 27th and nothing I have filed a case thru paypal against them I have noticed that you cant place an order either so I take it they have shut down! I will get my money back thankfully have a protection plan. Credit card people need to go to their bank and file a claim as well doesn't sound like they are coming back i have been trying for over 2 straight weeks to get in touch with them and only automated replies email and answering machine voice recording 

I will find out whats going on soon thru paypal they investigate and make things right, I got some kind of automated reply that delays are from release dates mine was supposed to be july 27th that was last release date and this is really crazy due to only hearing great things about SSD we will see!