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Seller is responsible to get item to you, intact. yes? or no?

Is the seller responsible for packing and shipping? or not? Should the seller insist on a safe form of shipping? (and if the seller does insist, can he make the buyer pay for air, or 2-day?) or can the buyer say ship cheap (even though the seller eats the shipping fail?) ((And DOES the buyer eat the broken equipment cost?))                  
Who should be worried about insurance... the buyer? or the seller? Since it it is lost or broken, the buyer can get his/her money back. (usually)  
My 'take' is that the person AT RISK for loss is the SELLER. And the SELLER should certainly be needing the insurance. (Notice the seller is the person who has to collect insurance, NOT the buyer)... So IMO the Seller should be including the cost of insurance IN THE ASKING PRICE. Since the seller is the one 'needing' the insurance.                   
The other side is why should the buyer PAY for insurance when the seller is the one being protected by insurance?            
I have asked this before long ago, and the main answer seems to be FURY on the part of (mainly) sellers claiming they have no part in any shipping fail, that they say it is 100% on the buyer. (to which I just laugh)Where I would say the shipping packing, and burden of surety is 100% on the seller/person shipping.So what's your thoughts on it today...(like I said, I asked this years ago, and got a LOT of flack for even claiming the seller is the bad guy, and is responsible 100% of the time for the insurance and proper packing and insurance against loss.) So I thought it was a pertinent question. and wonder what all you folks think, today?

elizabeth
geoffkait's avatar
geoffkait
14,147 posts
 
The seller buys insurance. Now, he may ask the buyer to pay for the insurance or even include insurance in the price but that’s different. The onus is on the seller, not the buyer. If the thing is damaged upon arrival the shipper will undoubtedly want to see the thing at the buyer’s location. But as I said good luck getting anyone to pay for damage due to Catch 22 - If it’s damaged it wasn’t packed well enough and therefore the seller is at fault. It wouldn’t make sense for the buyer to be responsible for insurance. If it doesn’t make sense it’s not true.
ebm
5,165 posts
 
If the seller does not get the stuff to you in MINT shape then kick ass and take names.
bassdude
194 posts
 
It depends on your "contract" with the Seller - whether you accepted risk of loss from the Seller’s location, or whether the Seller did.

As a seller, I always, make sure the Buyer accepts risk of loss, during shipment, from my location, when the carrier picks up the package. And I place the shipment in the name of the buyer, so the buyer may settle any claim for damages with the shipper, directly.
tomcy6's avatar
tomcy6
1,368 posts
 
bassdude, I would never buy anything from you.
helomech
766 posts
 
UPS Store is the ABSOLUTE WORST !!!! They wrap everything in bubble wrap and send it.... 90% chance of damage. And UPS employees play football with the packages... I have only had claims with UPS.
I prefer FedEX .... they have never damaged anything I shipped.
Agreed. UPS is a joke. I'm amazed at how many dealers ship via UPS.
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