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You should have booked your flight anyways to Utah and went to a WORLD class speaker company . . . They even give you grills with your speakers you purchase. What a concept !
If you’re referring to Wilson Audio, here’s my experience. Last summer, I was going to replace my speakers. A used pair of Wilson’s showed up, near where I live. The fabric on a grill was torn. I emailed WA asking if they could replace the fabric and what the cost would be. Also, would it be possible to learn when those speakers were manufactured via their serial numbers. No reply. Not even after I sent a 2nd email. This certainly did not inspire any confidence that this manufacturer would support their product - other than through their dealer network.
During the same period of time, I sent an email to Tekton asking about their speakers. Eric responded within 2 hours.
A WORLD class speaker company would be Acoustic Zen. They replaced tweeters that were no longer in production for 10 yr old speakers. They special ordered them just for one customer. That is phenomenal customer service. Robert Lee is amazing.
If you don’t wish to read a discussion forum thread, then don’t read it. It’s very simple.