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Problem with my Sony SCD-777ES

My Sony has developed a problem. It generally refuses to play SACDs, and when it will play them, it does so with a very audible mechanical clicking sound. A bit temperamental with redbook CDs as well.

Here in the SF Bay Area, Sony no longer has a repair depot that accepts customer drop-offs. I would need to ship the unit to them, which I would prefer to avoid if possible. To get counter service, I need to go to a Sony authorized service provider, but I wonder if any of these shops really know what they are doing with a unit like the 777.

Any thoughts?
Ag insider logo xs@2xdrubin
Ag insider logo xs@2x
drubin OP
3,240 posts
 
Interesting! With SACD I get the NO DISC message and also a hang in TOC read mode. I also get a lot of skipping with redbook CDs, a problem I never had with my Levinson or the two JVC CDPs I had before. However, I have had no trouble reading the few CDRs I've tried.

JD, just in case this turns out to be a major problem (not likely, but who knows), I think I should let Sony handle it under warranty. But I sure hope it doesn't take several months!
rcprince
2,830 posts
 
Drubin, your problem is one that fortunately I have not yet had but that all of us who have had our Sony players modified live in fear of, I guess. JD, thanks for the tip on Richard Kern, and good to see you back.
jadem6's avatar
jadem6
1,071 posts
 
Olesno, this sounds very similiar to my problem. It was not the spindle motor but rather the transport motor on my machine. The early Sony SACD spindle motors had problems I was told, but mine was the other.
Drubin, I agree, if your still under warrenty just send it in. When I sent my player in I went to an Audio store "Audio King" who has a 30 day return poilocy and they suggested I try a player and bring it back before 30 days. Very cool! I tried the 9000... not impressed.
Rcprince, thank-you.
detlof
1,899 posts
 
Jadem6, how nice to have you back! All these reports give me the jitters and I keep on touching wood. So far the thing is working and slowly breaking in. The Audience mod is truly amazing.
jadem6's avatar
jadem6
1,071 posts
 
Thanks Detlof, it's great to feel so welcome. Yes it does give a scare but I figure I have over 4000 hours on my machine (givin burn in and play time) so I'm not complaining. The sound quality is so good that for me it's worth the problem I had. I sould say that is the only problem I've had, knocking on wood, and this player has been more reliable than any I've owned in the past. I was happy to see you got the Audience Mod too. Amazing is only the half of it!
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