Anyone solved MF Tri Vista SACD problems?


I am starting this thread for my friend who bought this Musical Fidelity Tri Vista SACD player as used two years ago. Now the transport mechanism and also the servo board (we think) are broken. Does anyone know if there still is some company who can repair these players or modify them with new parts (transport+servo board). It seems to us that Musical Fidelity has moved forward and abandoned its old Tri-Vista customers. No help from their side at all. All info/help is appreciated.
mkilpi
They didn't help me on my $7,000 kW SACD player (but my dealer did). I won't support that company again--ever.
I have the same problem with the kw sacd not reading sacd's. Everything that I have searched says that nothing can be done. I'm told that the primary problem is the faulty chips in the transport system.
So what I want to know is - supposedly the kw cd/sacd player has a great (claimed by some as world class) dac section - it has both SS and valve outputs - therefore why can't the unit be modified to use an external transport ???
The player has digital outputs but no digital inputs, but surely a competent technician could rewire those outputs ( I can see no earthly reason for using the sockets as outputs?) to become inputs and tap into/sever the feed from the internal transport.
You would completely disconnect the internal drive.
Now it would not have to be an expensive player to use as the transport. I have a Sony sacd player that has digital outputs and that would be good enough for me.

Can anyone tell me if I am on the right track ?
I am not super technically up on digital systems but I think I am correct ??
"I want to use my kw properly !!!!!"