Anyone solved MF Tri Vista SACD problems?

I am stunned that Musical Fidelity are not helping here -- does a hi-end company imagine people will pay their exotic prices only to be left hanging later due to 'parts obsolesence'? And this from a company that sold their Nuvista tube idea on the idea it had a matching spare for every customer? Someone ask all those MF lovers at Stereophile what they would suggest......perhaps Sam Tellig can ring his friend at the company for some help........If MF had gone out of business that would be one sad end, but given the fact they are alive and well, apparently working with their UK customers to resolve this, and still receiving more coverage in certain US media than would seem explicable on normal review submissions alone, suggests they might be responsive....

Even Mickey Fremer said in a review (a component other than the kW SACD--maybe an amp or speakers-can't remember) - said: I used my kW SACD, which still plays---for now.

MF (Musical Fidelity) just SUCKS. Simple. I don't care how good their gear sounds. After the CD experience, I will never buy a MF product again.

This is one of the reasons I'm using a computer base music server. The transport eventually failed in all my cd players ranging from a Pioneer Elite to very expensive Krells.

Recently I bought a MW Oppo BDP83 w/XLR mod for Blu-Ray and surprisely all the other formats are also excellent. For the 1st time I'm shopping for SACDs. This is relatively inexpensive so no worry if transport fails and Dan can't fix it.

If I were an owner, the initials "MF" wouldn't stand for "Musical Fidelity".

Can I bring some sanity to this thread?

The following facts apply to the UK and Australian markets. I don't live in the US so don't know what happened there or why.

Fact - Musical Fidelity gave full new price value for exchange on other MF products to first owners whose TriVista SACDs failed during their warranty period.

Fact - Musical Fidelity gave large discounts on other MF CD players to first owners whose players failed after expiration of the warranty period.

Fact - the problem with the transports in both the TriVista and kW SACD players is nothing to do with "parts obsolescence". Philips left MF and a number of other manufacturers badly in the lurch by supplying insufficiently robust SACD transports (these have a failure rate approaching 100%). Philips then refused to support these transports with parts or replacements once the failures began. This has been well documented on Audiogon and elsewhere. MF are not the only manufacturer affected - Krell and dCS have been placed in the same position.

Fact - if you have either a TriVista or kW SACD player there is no point in asking for or expecting it to be repaired by the manufacturer. It can't be done. The transport replacements are gone.

How many of the people slating MF on this thread are initial purchasers? If you are, you may be able to get something out of the dealer or distributor. If, however, the US distributor has changed since you bought the player and the current distributor won't play ball, you are probably screwed. That is hardly MF's fault however.

If you bought it used, your only recourse is the dealer.

If you bought it used privately, you're probably screwed.

The problems with these Philips transports came close to sending several companies to the wall.

Given that plus the fact that with the best will in the world nothing can be done to fix these players, the apparently widespread belief on this thread that a manufacturer is somehow responsible to secondhand purchasers of a player - no matter how high-priced - after expiration of the warranty is simply unrealistic.

If you want someone to blame, blame Philips.