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dCS Puccini CD transport noise

Hello,

I recently bought a new Puccini CD/SACD player. Sound quality is outstanding, and, compared to my previous player (Mark Levinson 390S), a vast improvement.
However, I have one issue. The CD mechanism, when playing discs (or with the pause function activated) is quite noisy. It is a combination of a whirring sound (the spinning disc) and a more constant rustling sound. It is clearly audible from my listening position (3.5-4 meters from the player), e.g. when playing piano and choral music (not to speak of late evening listening). I find this rather annoying, especially as the noise comes from a position squarely in the stereo picture (player on a rack between speakers)

What are the experiences of other Puccini owners in this regard?
richterian
keiserrg
21 posts
 
hi. i own the puccini and have also had transport issues. as you know both the puccini and the scarlatti have esoteric transports, though they are of different qualities. there are a number of relevant posts and many users of the scarlatti on this forum.
you must have super-sensitive hearing because whenever i hear the tranpsort i just turn up the volume and that does the trick : )
your least expensive fix would probably be making/ordering a custom box, which could also reduce vibration. the other obvious answer, which I and many others are wrestling with now, is to take the transport out of the loop. with respect to the puccini, this means buying the U-Clock and serving it AIFF files via USB.
best wishes,
keiserrg
21 posts
 
Update: thanks to dcs which provided me extraordinary care and went above and beyond to solve a problem that neither they, nor i created, my puccini is back, running and sounds great! to follow up on the current thread. if i put in something very light, like solo piano, try "after the rain, the soft sounds of eric satie," i can hear the transport moving. unfortunately. if anything else is happening, i.e., solo piano and violin, there is enough happening to obscure the transport noise. as is well known, dcs does not make the puccini transport, it is esoteric. i welcome comments from other puccini owners.
carcommander
6 posts
 
Mine is dead quiet. My XO3SE was noisy if I were 6" from it. You must have phenomenal hearing.
dev
832 posts
 
Every unit I have heard you can hear when listening to a quiet passage and that's sitting 10 feet away which to me is distracting and taking me out of the moment.

Really leaves me scratching my heard, the money this costs and they can't get this perfected.
dctom
82 posts
 
I recently bought a Playback MPS-5, second hand, which also has an esoteric mech. It sounds great but the mech is noisy, if I put it on pause I can hear it from my listening position.
when playing it makes a whirring sound which seems similar to what other have heard and can be heard above the music at low level, from a few feet away.
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