Most reliable equipment manufacturers


I would like to know people's opinions as to which are the mist reliable manufacturers. In my book, reliability means: first and foremost, reliable and continued performance of the equipment over an extended period of time, but it also includes quality of workmanship, manuals/ease of use/design, shipping materials, upgradeability, customer service, choice of dealers, etc. For instance, in my experience I give Thiel an A rating, Sony a C.
joe_coherent
Interestingly, Audionut addresses reliability by claiming ownership of several Krell models over ten years. I'm wondering what has prompted him/her to change so often? Reliability or old technology? The thread question emphasized reliability (which should be quantifiable) and not an audionut's subjective impressions on how an entire electronic product line sounds. I don't place too much stock in Stereophile's subjective classifications. But the last two McIntosh amps reviewed (one tube and one SS) were placed in the A groupings along side of Krell and others. Regarding reliability, I believe that I'm correct in stating that McIntosh has been in business longer than most or all of the above mentioned mfrs., including Krell. And of course, all true audiophiles (since there are no standards, what does that mean?) know that the many thousands of McIntosh customers over the decades do not have the sensitive golden ears required to select a product such as Krell. BTW, I own both Mac and Krell and have found them both to be reliable and enjoyable.
For tube equipment. I own and love Conrad Johnson and they have been a great company for support on the premier 11a that I bought used a few years ago. The PV 11 preamp is close to ten years old and other than a tube swap, works Great!!!
joe_c, i agree that thiel has excellent customer service. oh yeah, & i also have to second cary - outstand customer service also.
To nedgillette, I have never heard of anyone complaining about failure rates on Krell equipment. I know many people into high end with Krell and all love it. Why don't you e-mail me your proof. I'd like to see it. As for why have I bought three amps and one playback system over the past 10 years? Because the sonic improvements have been major and I can afford it. Most people bashing Krell can't afford it anyway. As for MacIntosh being in business longer than Krell, what does that prove. Ford motor has been making cars longer than Toyota. Does that make Ford better and more reliable? As far as the comment on this being a thread on reliability, not sonics, you are right. I just thought I would add my two cents on the equipment. It is overated mid-fi junk good enough for a door stop. Hey, if the Gore can demand every vote be counted to his agenda, then I can stretch to include my dislike for MacIntosh. Who owns those guys now? Is it Harmon International?
I've had my Magnum Dynalab FT101 tuner for (I think) about 15 years, & it's never even dropped a light bulb! These guys seem to be there for the long-haul, which means alot if you find a component you like & want to hang onto it. I've never had to call them so I can't speak for their support. But they do perform upgrades (I'm gonna do that) so we'll find out soon how they support customers? Just the fact that they'll tweak my older product, vs. only be interested in selling me a new one, I believe says something for them...