Most reliable equipment manufacturers

joe_c, i agree that thiel has excellent customer service. oh yeah, & i also have to second cary - outstand customer service also.

To nedgillette, I have never heard of anyone complaining about failure rates on Krell equipment. I know many people into high end with Krell and all love it. Why don't you e-mail me your proof. I'd like to see it. As for why have I bought three amps and one playback system over the past 10 years? Because the sonic improvements have been major and I can afford it. Most people bashing Krell can't afford it anyway. As for MacIntosh being in business longer than Krell, what does that prove. Ford motor has been making cars longer than Toyota. Does that make Ford better and more reliable? As far as the comment on this being a thread on reliability, not sonics, you are right. I just thought I would add my two cents on the equipment. It is overated mid-fi junk good enough for a door stop. Hey, if the Gore can demand every vote be counted to his agenda, then I can stretch to include my dislike for MacIntosh. Who owns those guys now? Is it Harmon International?

I've had my Magnum Dynalab FT101 tuner for (I think) about 15 years, & it's never even dropped a light bulb! These guys seem to be there for the long-haul, which means alot if you find a component you like & want to hang onto it. I've never had to call them so I can't speak for their support. But they do perform upgrades (I'm gonna do that) so we'll find out soon how they support customers? Just the fact that they'll tweak my older product, vs. only be interested in selling me a new one, I believe says something for them...

I have to give Mondial a thumbs up. Would you beleive they are still doing upgrades for the aragon 4004! Well built and good sounding gear.

I have owned many pieces of equipment by many manufacturers and I have found that Mark Levinson equipment is by far the most robust and reliable equipment I have owned.