Why no soud in Sonic Frontiers Line 2 SE preamp

When you first power up the preamp you should see 2 sets of 3 green lights on the front display panel.
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Do you get that on the front display of the preamp?

Then pushing the standby button a red "mute" is displayed on the front panel. Are you getting that on the front panel display?

After a systems check the red “mute” is replaced by “ Bal 1” on the front panel along with 2 sets of green numbers for preset volume levels. Are you getting that display on the preamp?

Now press the push button for source input desired. That input should be displayed on the front panel.

If all is ok so far next check to make sure the "Tape" push button has not been pushed and the preamp is set to tape loop. Press once and see what happens.

Next check the "SSP" push button has not been pressed. Press once and see what happens.

Post back your results.
Jim

Has it worked in the past or did you just get it? You may want to try taking the batteries out of the remote or moving it far away from the unit. Also, have a look inside and make sure the ribbon cables that go from the main board to the rear board are not damaged or unplugged. Try a different input as well.

Zd542, yes it worked before I moved. I do not have the remote control. I checked ribbon cable and looks good. I tried different input, but no difference. A new development was that my preamp does make output sound, but output sound level is too low. have to turn up about 65 level to listen. I believe that I used to listen about 20-25level. Any idea why the output volume is too low?