Update: Just received three titles all QRP and played two of them (Soular Energy and Time Out both 45prm) yesterday. Dead quiet, flat and round.
Actusreus: Overall, Acoustic Sounds return policy and customer service is phenomenal. They have bent over backwards to make sure I am a happy customer and they have earned my loyalty. I have a toddler and on several occasions I have purchased LPs and not had time to play them for months, only to find a flawed pressing and they have taken care of me. They are particularly accommodating with LPs pressed at QRP, which they will replace without you having to pay for shipping the defective copy to them. Call them, ask for someone in returns and they will take care of you. When they do, I would suggest you continue to purchase directly from them rather than another vendor. I do get the sense they have been very good to me because they can see my customer history how much of my limited discretionary income has gone their way!
Actusreus: Overall, Acoustic Sounds return policy and customer service is phenomenal. They have bent over backwards to make sure I am a happy customer and they have earned my loyalty. I have a toddler and on several occasions I have purchased LPs and not had time to play them for months, only to find a flawed pressing and they have taken care of me. They are particularly accommodating with LPs pressed at QRP, which they will replace without you having to pay for shipping the defective copy to them. Call them, ask for someone in returns and they will take care of you. When they do, I would suggest you continue to purchase directly from them rather than another vendor. I do get the sense they have been very good to me because they can see my customer history how much of my limited discretionary income has gone their way!