Arcam AVR300 problems Only works in direct mode ?

It may be your digital processing board. In direct mode all processing is bypassed. The DVDA mode is automatically direct and you may be able to use multichannel analog outputs from a Bluy-Ray or DVD player for surround sound. Otherwise here is a list of authorized US Arcam repair centers.
http://www.americanaudiovideo.com/support.html

Nick

Thanks Nick, any idea how much a new board costs?

I have no idea how much the board costs. If it costs a lot to repair keep in mind Arcam is releasing a new reciever ( AVR400 ) this December. http://www.avforums.com/forums/arcam-products/1329884-arcam-announces-new-avr400-cedia-2010-a.html

Try unplugging the unit overnight and see if the sound comes back when you plug it in.

I dropped it off at Technetron in NYC yesterday. Arcam has graciously offered to cover the price of the parts. I'll post again once the repair is complete.

Thanks,

Jeff