Revelation audio labs

There is plenty of info on the internet detailing the exact same issues with this company. I had a bad experience with him also. His cables sound very good, but he is a PITA to deal with as well as an out and out liar. If he still does things the same way, it is not actually a tracking number that he provides. It is a notification that a shipping transaction has been initiated. You will get several of those over the next month or so before the cables ship. The guy should be out of business.

Yes. It took some constant badgering. He could be very busy.

I thk my friend who is the distributor is initiating refund thru PayPal or credit card chargeback . More than 4 months & no sight . He cheating way should be clearly posted in all forums

Yea, I have had dealings with Brad... Owner of Revelation Audio Labs. He started out OK, years back.He makes some decent cables for the money . Then something changed,for the bad ... to the worst. Started taking orders and NOT deliver product when promised . Pissed off alot of people. I finally have to threaten him... all most a year wait for a headphone cable. We now have a better understanding ... It's called : C.O.D. Payment is made only after cables are in my hands.

You might have to get Guido to visit him...

My friend finally got his cables - quite a few , after few months of empty promises . COD is the only way to deal with RAL

Had ordered an umbilical cable to put between my Sota Cosmos and the PS. Waited nearly 8 months before the cable arrived. That was around 2007.
Seems that nothing's changed with RAL since then. Has never ordered another cable from him and will never do. Too many cable companies out there that ships within 48hrs after your order is placed. No reason to use a company like RAL regardless how good their cables are.
Stay away from RAL!!!!!

Time to Kick butt on this guy he is a turkey!!

Hi

Does anyone know if Brad from Revelation Audio is still in business? An audio buddy of mine ordered some cables from him some time ago but he is unable to get in contact with him about anything.

Thanks and any news you have would be great. I'm trying to help out a friend.

Jedinite,

Yes, apparently RAL is still making [some] cables.

I ordered a Passage umbilical cord for my Musical Fidelity Tri-Vista about 2 1/2 weeks ago, and communicated with Brad via email. I prepaid via paypal. Brad WAS responsive via email, but when I tried to call RAL to ensure they received the payment, I discovered that their phone was not in service, which was a little concerning..

However, Brad stayed in touch via email, and after a short delay last week, I received the cord today.

Can't post anything about the sound yet as I have just had it in the system for a few hours.

I read some of the negative posts on various fora over the last few years while I was waiting for my cable for the last 2 weeks; I may not have ordered had I known of the troubles folks expressed getting their cables after payment.

BUT.. the cable looks well made and I'm hoping it will be the nice upgrade it's supposed to be. Not sure I would want to pre-pay thousands of dollars for power cords, speaker cables, etc. after reading of bad experiences, but for the single cable it was obviously less financial risk.

I saw on one board that a guy said there is a best method to deal with potential situations of non-delivery... That method is called COD.

Keith

Hi Keith

Thanks for the prompt and detailed response. I will relay to my buddy. He still hasn't heard from Brad though.