What's up with Soundstage Direct?


They have been my go to source for new music for years. In the past 8 months, orders have been very slow. E-mails and calls are very sketchy. Anyone else have thoughts here?

slaw

Showing 2 responses by 6dogvegan

I pre-ordered two copies of Mobile Fidelity’s UltraDisc pressing of Simon and Garfunkel’s Bridge Over Troubled Water in January 2018. The box set was released last week, but my pre-paid orders from SoundStageDirect were a no-show. After numerous failed phone calls and emails, I filed a complaint with the Pennsylvania Attorney General’s Office, https://www.attorneygeneral.gov/submit-a-complaint/. Maybe a little legal pressure will get Seth’s attention.
I received an email from PayPal today, notifying me that they had approved my claim and refunded the $199.98 I paid SoundStageDirect.com January 19 for two copies of Simon and Garfunkel's Bridge Over Troubled Water MFSL One-Step Box Set. Hope the rest of you have the same kind of luck.