Contacting the BBB might help, but if I were needing to get matters resolved I would get in touch with the Attorney General's office in Harrisburg, PA to see what can be done, since SSD is in PA. At least the guy's physical address and non toll-free phone number are on the website, which should be helpful in tracking him down.
What's up with Soundstage Direct?
They have been my go to source for new music for years. In the past 8 months, orders have been very slow. E-mails and calls are very sketchy. Anyone else have thoughts here?