Yes, very sad. I had ordered from them many times over a few years and always received everything in good order. However, my last two orders ($68 & $81 worth of vinyl) from early and mid-June never arrived, and by August I had found that no emails, web forms, or calls were being returned or answered, so I ended up appealing to PayPal and Amazon Pay for refunds for the two orders (I'd paid for them in the two different places). I was able to get my money back from both and will stick with Music Direct or Amazon unless there is a serious explanation and SoundStage can restore their reputation.
What's up with Soundstage Direct?
They have been my go to source for new music for years. In the past 8 months, orders have been very slow. E-mails and calls are very sketchy. Anyone else have thoughts here?