What's up with Soundstage Direct?


They have been my go to source for new music for years. In the past 8 months, orders have been very slow. E-mails and calls are very sketchy. Anyone else have thoughts here?

slaw

Showing 2 responses by testpilot

I "used" to be a SSD customer and I "use" to get excellent service and communication but things have change for the worse this year.  A lot of their products are back-ordered when their website indicates in-stock.  Huge delays in order fulfillment and huge delays in getting a refund on cancelled orders.  SSD does not respond to email nor telephone calls.  Unfortunately, SSD is circling the drain and I wouldn't put my hard earned dollars at risk with them. 
@flyingeff if you paid by a credit card you are protected, but you need to file a claim asap!