FedEx Shipping Damage

Unfortunately this happend to me once. As you said Fedex did everything to avoid paying for the damage (double boxed, packed by fedex agent - Jetmail), etc...

right from the begining i talked to the guy who had purchased the item from me. In all fairness, I think it makes sense to pay half of the sum back to the buyer immediately if he wants to do that and take care of the rest accordingly after the matter is resolved.

Also, please make sure you take as many pictures as possible. Save the box, fillings, etc.

Good luck.

I wonder if it would help taking pictures when you turn the item over to the shipper?
If you can produce pictures of perfectly fine boxes being taken by their agent, with tracking number attached, what argument do they have?

FedEx ground is not FedEx Air at all. Ground is a separate company that FedEx Air purchased whole. The FedEx Ground is about as careless as UPS Ground.
Either way you take a risk shipping.

I am a frequent shipper and receiver of electronics; and have used both UPS and FedEx. As noted above, FedEx's air and ground operations are NOT one and the same.The ground operation used to be called Roadway - and their package handling SUCKS BIG TIME. A much better option is to use FedEx's three day air shipping. Much lower rates and much better handling. ALL THE THREE DAY SHIPMENTS GO THROUGH THEIR AIR OPERATION - not the ground one. As a bonus, these "three day" shipments go on a "space available" basis; and sometimes get delivered in just two days - even though you paid for three day service.
I am also starting to use DHL as an alternate shipper to FedEx. Service appears to be just as good and the rates are somewhat lower as well.

FedEx Ground is sloppy. UPS is worse !

Try to hassle until they give in to accept liability (which they should).

And, use an alternative shipper the next time...